TERMS AND CONDITIONS
OFFICE AT RUA DO CANO, 9- B, 9100-109 SANTA CRUZ, NEXT TO MADEIRA AIRPORT OPENING HOURS 8:30 AM TO 6:00 PM.
- AIRPORT SERVICE OUT OF WORKING HOURS (subject to confirmation): FOR EACH DELIVERY FROM 6:31 PM TO 11:59 PM OR COLLECTION FROM 6:31 PM TO 8:29 AM THE CUSTOMER WILL BE CHARGED DIRECTLY WITH A FEE OF €30.00.
| BABY SEAT:
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CAN BE SUPPLIED ON REQUEST. A FEE OF €8.00 PER DAY WILL BE CHARGED AT THE TIME OF DELIVERY DIRECTLY TO THE CUSTOMER, FOR A MAXIMUM OF €64.00 PER RENTAL.
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| BABY SEAT Isofix:
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CAN BE SUPPLIED ON REQUEST. A FEE OF €12.00 PER DAY WILL BE CHARGED AT THE TIME OF DELIVERY DIRECTLY TO THE CUSTOMER, FOR A MAXIMUM OF €96.00 PER RENTAL.
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| YOUNG DRIVER:
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ALL DRIVERS AGED BETWEEN 21 AND 25 MUST PAY DIRECTLY AN ADDITIONAL FEE OF €4.00 PER DAY. DRIVERS WITH A LICENSE FOR LESS THAN 4 YEARS WILL BE CHARGED AN ADDITIONAL FEE OF €4.00 PER DAY. |
| ADDITIONAL DRIVER:
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FOR EACH ADDITIONAL DRIVER REFERRED TO IN THE RENTAL AGREEMENT, A FEE OF €30.00 PER RENTAL WILL BE CHARGED.
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| EARLY RETURNS:
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THROUGH THIS CONFIDENTIAL RATE, NO IMPORTANCE FOR UNUSED RENTAL DAYS WILL BE RETURNED TO THE CUSTOMER OR THE AGENCY INVOLVED IN THE BOOKING.
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In order to have Insurance coverage, Drivers must be duly mentioned in the Rental Contract..
IMPORTANT INFORMATION:
THE CUSTOMER (WHETHER A DRIVER OR NOT) IS ALWAYS RESPONSIBLE FOR A DEPOSIT IN THE AMOUNT OF €1,000.00 FOR GROUP A, €1,500.00 FOR GROUPS C, D and J €2,000.00 FOR GROUPS K, K1 and L , € 3,000.00 FOR GROUPS F, M and M1 IN CASE OF A SELF-CAUSED ACCIDENT, IN CASE OF DAMAGE CAUSED BY ACTS OF VANDALISM, IN CASE OF THEFT OF THE VEHICLE OR THE THEFT OF ANY OF ITS ACCESSORIES, WHILE THE DRIVER CANNOT IDENTIFY THE GUILTY.
THIS DEPOSIT MUST BE MADE WHEN THE VEHICLE IS DELIVERED BY CREDIT CARD.
HE DEPOSIT DEPOSIT WILL BE RETURNED TO THE CUSTOMER AT THE END OF THE RENTAL, IF NO ACCIDENT HAS OCCURRED, AS WELL AS NO DAMAGE HAS BEEN CAUSED TO THE VEHICLE BY ACTS OF VANDALISM, THEFT OF THE VEHICLE OR ANY OF ITS ACCESSORIES.
THIS SITUATION CAN ONLY BE ELIMINATED BY PAYING THE SUPER CDW OF €10.00 PER DAY FOR GROUPS A, €15.00 PER DAY FOR GROUPS C, D and J, €20.00 FOR GROUPS K, K1 and L , € 30.00 FOR GROUPS F, M and M1 THIS AMOUNT MUST BE PAID BY THE CUSTOMER ON DELIVERY OF THE VEHICLE ALWAYS WITH A MINIMUM CHARGE OF 3 DAYS.
THE ABOVE COVERAGE DOES NOT ELIMINATE THE DAMAGES OR ACTS OF VANDALISM MENTIONED BELOW:
CUSTOMERS WILL BE RESPONSIBLE FOR DAMAGE CAUSED TO TIRES, WINDOWS, WHEEL RIMS, EXTERIOR MIRRORS, LOWER PART OF THE BODY AND ACTS OF VANDALISM BY UNKNOWN OR NOT. THIS LIABILITY CAN BE ELIMINATED BY THE EXTRA COVERAGE FEE OF €5.00 PER DAY FOR GROUPS A, C, D and J, €10.00 PER DAY FOR GROUPS FOR GROUPS K, K1 and L, €15.00 FOR GROUPS F, M and M1 TO BE PAID BY THE CUSTOMER ON DELIVERY OF THE VEHICLE ALWAYS WITH A MINIMUM CHARGE OF 3 DAYS.
EXCLUSIONS: NEGLIGENT USE/TRAFFIC VIOLATIONS SUCH AS PARKING FINES, LOSS OF KEYS, FUEL, VEHICLE INTERIOR, CLUTCH AND GEARBOX ERROR.
IN THE EVENT OF AN ACCIDENT FOR THE FAULT OF THE DRIVER, TAKING INTO CONSIDERATION PORTUGUESE LEGISLATION, THE INSURANCE COMPANIES DECLINE ANY OR ALL RESPONSIBILITY FOR THAT DRIVER, FOR ALL DAMAGE CAUSED TO THE RENTAL VEHICLE OR TO THIRD PARTIES, WHENEVER IT IS DETECTED THAT THE DRIVER WAS DRIVING UNDER THE INFLUENCE OF ALCOHOL, NARCOTICS, DRUGS OR TOXIC PRODUCTS OR DUE TO INSANITY OF THE DRIVER.
ALSO IF THE CUSTOMER USE THE CAR IN SPORTS COMPETITIONS, RACES, RALLYS OR CHALLENGES, COMPETITIONS, BETS, ETC.
WE ALSO TAKE THIS OPPORTUNITY TO INFORM YOU THAT EVEN IF THE CAR DRIVER IS NOT UNDER THE INFLUENCE OF ANY OF THE ABOVE ITEMS, BUT BY ANY MEANS ALSO DESTROYED OUR CAR BY HIS OWN FAULT, WE WILL NOT REFUND ANY AMOUNT FOR THE REMAINING TIME TO COMPLETE THE RENTAL AND ONLY WE WILL GIVE YOU ANOTHER CAR THROUGH A LARGE DEPOSIT THAT COULD COVER ANY DAMAGE THAT MAY CAUSE TO THE NEW CAR.
WE WOULD LIKE CUSTOMERS TO BE WELL INFORMED ABOUT THE ABOVE SITUATION.